a repository of mathematical know-how

Registration problems

Registration problems

Two people have had the following problem. They attempt to register, but do not get sent an email. They then try again, but are told that they are already registered. They try saying that they have forgotten their password, but still do not get an email. I don't know whether this is a genuine bug, but if it's happened to more than one person it's probably worth worrying about.

It looked that I had the same problem myself. However, I quickly realized that the e-mails from tricki got caught in gmail's spam filter. If the people that had this problem use gmail, I guess they should check their spam folder.


Just to confirm what yannis said: this is most likely caused by your spam filter.

If anyone has problems despite looking in their spam folder or modifying their spam filter, send an e-mail to the address specified on the help page.